On-line Opinion Team
An online survey sent out to your target audience; lots of responses, fast!
How: Using our bespoke database and survey system, we create your online survey and send it to the customers who meet your pre-agreed criteria. Given the size of Online Opinion Team, we are able to capture large numbers of responses in a very short period of time.
The Benefit: Online surveys are ideal for validating ideas or making a final decision once you have drilled down to a final set of options.
Contact one of our experts to discuss your particular requirements and find out more about how we can help you.
A Yorkshire based Farm Shop and Tea Room were keen find out more about their customers’ experiences and thus asked for support in conducting on online survey to capture feedback.
Using our bespoke survey system, we set up a feedback questionnaire on all aspects of the Farmshop. A link was then posted on their social media platforms where customers could respond. With a timely response from customers we were able to provide a quick turnaround on the report.
Feedback showed which areas of the Farm Shop were doing well and which needed improvements along with suggestions for changes. We were also able to create a shopper profile and the ways in which customers became introduced to the Farm Shop, allowing them to create a more strategic marketing plan and allocate budget to the relevant areas of the Farm Shop.